Behind the scenes cookie development from @kathrynlturner

Name: Behind the scenes cookie development from @kathrynlturner
Uploaded: 2026-05-21T19:21:55.000Z
Duration: 98 s
Channel: kathrynlturner

The Director of Product Development at M&S, Kathryn Turner, gives viewers a behind-the-scenes tour of the company's culinary center. She introduces Harry, the expert behind the brand's popular cookies, and engages him in a conversation about the quality control process, the two-year development of their best-selling milk chocolate cookie, and his personal favorite flavors, while also announcing future product release dates.

Creator: @kathrynlturner on TikTok

Transcript

Hi. I'm Catherine, director of product development at M and S, and you've asked to come behind the scenes. So let's go into our culinary center. Oh my goodness. I smell cookies, which only means one thing. So this is one of our test kitchens, and he is tier, Harry from cookies. Harry from cookies. How are you, Catherine? I'm alright. What are you up to? We're just doing some quality checking, Catherine. We're just making sure that all of our cookies that are baked in store look absolutely perfec

Topics: Product Development, Food, Cooking

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