Designer's guide to discovery calls from @pixeldesignlab
The creator, a designer, explains her step-by-step process for conducting a discovery call with a potential client. She covers her pre-call process of sending a booking link, how she starts the call with small talk to ease nerves, and the importance of her leading the conversation. She then details the main goal of the call—to understand the client's needs, business state, and goals—which allows her to create a proper scope and price. Finally, she explains her post-call process of sending a detailed proposal PDF within two hours and offers a free download of the exact questions she uses.
Creator: @pixeldesignlab on TikTok
Transcript
If you're a designer and you don't know how to run a discovery call for website or rank project, here's how I do it step by step. Right after someone inquires on my website and I feel they're a good fit, I send them a link to book a discovery call. When the call starts, I always welcome them and start with a bit of small talk because don't forget they're people too. They might be nervous, and it's your job to make it feel easy. You're a designer. You're here to help and solve their problems and
Topics: Design, Web Design, Business, Career Advice
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