Surprising top customer with free clothes from @sundae.school
The creator, representing the clothing brand Sundae School, calls a top customer to surprise her with a free order. After a humorous initial misunderstanding where the customer thinks he is someone else, he reveals the good news and uses the positive momentum to conduct a candid mini-interview. He asks her how she discovered the brand and what her favorite pieces are, seamlessly integrating organic customer testimonials and B-roll product highlights into a wholesome, engaging interaction.
Creator: @sundae.school on Instagram
Transcript
Hello? Hey, girly. I did not your man. Leave me alone. Oh, no. No. No. No. I'm calling from Sunday school, and I'm telling you that we're gonna cancel your order today. What the? Oh, no. Why would you No. It's actually great news because, I see that you've been purchasing with us for the past three years, and it this is your eighth purchase with us. Thank you so much. And Y'all are my faves. I I saw that you bought the indigo humble hoodie, and, like, it's my favorite piece. I'm actually wearing
Topics: Fashion, Small Business, E-Commerce
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