Brand story via old product from @daphnesheadcovers

The creator tells the story of a customer returning a 32-year-old golf headcover. He showcases the vintage product and historical company documents like a catalog and newspaper clipping to explain the brand's family origins and history, before revealing the return is due to a lifetime warranty, which the company will honor by repairing the item.

Creator: @daphnesheadcovers on Instagram

Transcript

This customer returned their order thirty two years later. This is a Bulldog head cover that we made in 1993, when our catalog looked like this. Best, here's where it gets interesting. This head cover marks the first generation of Daphne's. Daphne's is a family business. My grandmother, Daphne Kronstorfer, founded it with my mom. Daphne was still working in the business when this head cover was made. So why did this customer return their head cover? All of our head covers have a lifetime warrant

Topics: Business, Golf, Small Business, History

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